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Precision Garage Door of Columbus, GA
about Precision Garage Door
has received 4 reviews, averaging 1.00 Stars:
I was technician was here for 20 to 30 minutes. Charged $450 to put a garage door back on track, that's bad business.
- Cynthia Thomas
Thank you for taking the time to leave us a review. We continuously work to create good customer experiences, and we’re sorry to hear that we missed the mark here. Per our management team, we are in the process of initiating a refund. And we sent out a senior service professional to rectify the problem at hand.
Service Technicians: Seth Heise
Phenix City, AL
Precision charge outrageously for their materials, I deeply regret allowing them to work on my garage. This is highway robbery and I will never recommend precision door service to anyone because they takes advantage of people
- Augustus j Francis sr
Thank you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves. Our management team will be reaching out to you soon to get a better understanding and provide solutions for future improvements.
The technician was extremely prompt and kind. However a $59.95 service fee turned into $169 charge after maybe 30 minutes of working with the door. No parts were needed. I called the Columbus office and spoke with someone about the fee while the technician was still at my house. He never called me back after I was told that he would speak with the technician. Will not use this company again.
- Jenny Aldridge
Phenix City, AL
Garage door not working was the service call today ,June 21st. Precision Door Service sent repairman promptly. Repairman explained the garage door opener had to be replaced. Cost 900.00-1000.00. We received estimate from Precision for $999.00. We decided to think on this expense. We called one of your competitors, and repairman came within 2 hours of your company's visit. He said the tracking needed resetting, completed work, garage door working fine . Entire visit was less than 30 minutes. Charge was $129.00 This is a huge difference in the services your company said we needed. My husband and I are in our 70's and live off social security. I would hope this wasn't an attempt to take advantage of the elderly. Please let me hear back from you on this matter.
- Cathy Edwards
Thank you for your feedback. Our service manager would like to review your quote and the services needed with you but the phone number on file is disconnected. Please call our office and ask to speak with the service manager. We are a very reputable company and would never take advantage of anyone! Our prices are as competitive as possible when compared apples to apples with another company. It appears our inspection and the other company's inspection were not the same, and that would make the pricing different. The service manager will be able to discuss all of this in detail, so please call the office and ask for him.